FAQ

General

The item I want is not available. Will you restock it ?

The stock on our website is an accurate reflection of the stock we have available. Please email us if you'd like to know if, or when, we will restock a particular brand, style or size.

How do I unsubscribe from your mailing list?

In every email we send, there is a unsubscribe link at the bottom of the page. You can click on it at any moment to unsubscribe from our campaigns.

I've seen the same product on another website for a lower price. What is your Low Price Guarantee?

We will price match any item at regular price on any other Canadian webstore. Please note that we do not price match items in sale or liquidation.

How can I cancel/modify my order?

Please contact us as soon as possible at support@chicstyle.ca

How can I apply for a job at ChicStyle.ca?

We do not have any position available at the moment. If you would like to make a spontaneous application or for more information, please contact us at info@chicstyle.ca

Payment

What forms of payment are accepted ?

We currently accept most major credit cards like Visa, Mastercard, American Express. You can also pay with Paypal.

I have a discount code I'd like to use. How do I apply it to my order?

You can apply the discount code in the payment page, when you complete your order.

Is it safe to use my credit card on ChicStyle.ca?

At ChicStyle, we care about the security of our customers. We use SSL Encryption to protect our payments and we also accept PayPal, which is recognized as a secure method to pay on the web.

What is ChicStyle ?

ChicStyle is a Canadian company based in Montreal. We wanted to create a fashion shopping website specialized for Canadians that includes free shipping and returns.

Our core values are :

-Passion : We are passionate about what we’re doing

-Customer Service: We want to sweat for our clients. We only want to provide the best customer service possible.

-Quality: We want quality in every product we sell

-Beauty : Like our name, we want chic and stylish products.

Technical Problems

I am having problems viewing ChicStyle.ca in my browser. What should I do?

    Please contact us at support@chicstyle.ca

    Delivery And Returns

    How long will it take to receive my clothes?

      We ship within 24 hours after we receive the order. You should normally receive your package within 5-7 business days.

      Do you deliver to any address within Canada?

      Yes. Everywhere. Free.

      I want to return my clothes. What do I do?

      We refund or exchange items up to 30 days after you receive the product. We will provide you with a free return label. Please contact us at support@chicstyle.ca mentioning :

      -Your order #
      -The item(s) you want to return
      -The reason of your return
      -How long does it take to receive my refund?

        We will refund your items as soon as we get them back at our warehouse using the shipping label we provided you.

        I misplaced my Returns Slip. What should I do?

        Please contact us at support@chicstyle.ca for a new return slip.

        How do I change the delivery address after I have ordered?

        Please contact us at support@chicstyle.ca to change the address.

        Do you deliver internationally?

        Yes, but a shipping fee will be applied to your order.
        $1 Days
        $2 Hours
        $3 Minutes
        $4 Second
        {"en":"NEW","fr":"NOUVEAU"} {"en":"NEW","fr":"NOUVEAU"}
        Sale

        Unavailable

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