Returns
You get free returns for your purchase. Our policy lasts 30 days. If 30 days have gone by since you received your package, unfortunately we are unlikely to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Non-returnable items:
Gift cards
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an e-mail to inform you of the status of your request.
If your item is in the original condition, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@chicstyle.ca.
Gifts Cards
If the item was paid with a gift card when purchased, you’ll receive a gift credit for the value of your item.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should use your generated shipping label. To get it, go to the return section and complete the process.
You will be responsible for paying for your own shipping costs for returning your item if you send it without the generated shipping label.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
